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Statistical Process Analysis of Medical Incidents

by Norio Suzuki, Sojiro Kirihara, and Atsushi Ootaki of Meiji University, Japan


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Recently, in an effort to construct a system that reduces the risk of medical care, people engaged in the medical field have implemented continual improvement by team activities. Knowledge in total quality management (TQM), especially statistical process analysis and control (SPC) developed in the industrial field, seems to be applicable to medical care. This paper describes the application of statistical process analysis and control to continual improvement in medical care.